Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right

You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day of conclusion of the contract.

In order to exercise your revocation right, you must inform us (Gyeon Deutschland GmbH, Vietorstr. 87, 51103 Cologne, Telephone number: +49 (0)221-28585858, E-Mail-Address: of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

If you have requested that the services should commence during the cancellation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of cancellation in respect of this contract in relation to the total scope of the services provided for in the contract.
Criteria for exclusion or expiry

The right of withdrawal does not apply to contracts for the provision of services relating to leisure activities if the contract provides for a specific date or period of time for the provision.

In the case of a contract for the provision of services, the right of withdrawal shall lapse when the trader has fully performed the service and has not started to provide the service until the consumer has given his express consent and, at the same time, has confirmed that he is aware that he will lose his right of withdrawal if the trader fully performs the contract.

Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To Gyeon Deutschland GmbH, Vietorstr. 87, 51103 Cologne, E-Mail-Address: :

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following  products (*)/
  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.